Onboarding For Organizations

What to expect when opening an account for your organization

Wondering what it takes to get your organization started at Walden Mutual? Review the information below to ensure you're setup for success.

Before You Get Started

Is your business registered with your state or local government?

Please ensure you are up to date and have all supporting documents for your filings! Some of the documents we are looking for:

  • Articles of Incorporation (or a state certified Business Formation or Organization Certificate)
  • DBA Certification (for organizations with a trade name)
  • Business is in Good Standing with the state it is registered in
Who would you like to have on the business account?

Make sure you have all the signers ready to provide their personal information so we may add them to your new account. We'll need to collect the following info from you and anyone else that owns the organization or will be listed as a signer on the account:

  • Legal Name
  • Date of Birth
  • Physical Address
  • Phone Number
  • Social Security Number
  • Valid Government ID
Does your business operate under a complex structure (multiple entities, trusts, or partnerships)?

If so, we would love to talk to you before you apply! This allows us to better understand your setup and ensure we can provide the right support and guidance throughout the process. Please reach out to a member of our Partner Experience team at 603-277-6801 or partners@waldenmutual.com.

Application Checklist

Make sure you've got the following handy as you apply.

Organization Information
Required Documents

Depending on your organization's structure, you'll need to provide some or all of these documents:

Additional forms

You might need to provide these forms (which we'll collect upon request):

Application Timeline

End to end, the process can take 3 days to 2 weeks depending on how quickly we receive the documents required.

Application Submission

You fill out our online application and provide the requested supporting documents.

Document Review (1-2 Business Days)

Our team reviews your submission and follows up via email for any necessary clarifications.

Signatures

We send a package of agreements and documents for your review and signature via DocuSign.

Account Opening (1-3 Business Days)

Once everything’s signed, our team opens your new account.

Welcome & Next Steps

Once your account is open, you’ll receive a welcome email with instructions for accessing online banking. Remember that an initial deposit of at least $1,000 is required within the first 60 days for any organizational accounts.

Common Questions

How long does the application take?

Completing the online application can take as little as 15 minutes if you have all your information ready. If your business structure is more complex or involves multiple signers or beneficial owners, it may take up to 30 minutes.

I’m having issues filling out or uploading documents on my application. What do I do?

Give us a call! A Partner Experience member is happy to troubleshoot any technical issues you run into throughout the process. We are open Monday-Friday 8am-4pm Eastern Time at 603-227-6801.

What is the status of my application?

Applications often get stuck in the pending documents phase. Before reaching out to a member of our team, please make sure all signers have completed their portions, and you have uploaded all documents. Take a look at our Application Timeline to get a feel for how long you should be waiting before hearing from us.

What is a beneficial owner?

Beneficial owners are:  (1) Each individual, if any, who owns, directly or indirectly, 25 percent or more of the equity interests of the legal entity customer (e.g., each natural person that owns 25 percent or more of the shares of a corporation; and  (2) An individual with significant responsibility for managing the legal entity customer (e.g., a Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, Managing Member, General Partner, President, Vice President, or Treasurer).

I was listed as a signer or beneficial owner on a business application, now what?

Great! You should have received an email with a link to our application portal. Please fill out the following:  Legal name, date of birth, physical address, phone number, Social Security Number, valid government ID. Why do we collect all of this? At Walden Mutual, we require all of our partners - what we call our customers - to provide personal identification. As an authorized signer or beneficial owner, you’re considered a partner. This helps us ensure that we’ve accurately identified everyone who will be transacting on the account or has ownership in the business.

I’m not a farm or food related business; can I still bank with you?

Absolutely! Our mission is deeply rooted in supporting the local food ecosystem, and we offer a lending program that is 100% mission aligned. While our loans are reserved for businesses and organizations that align with our mission - particularly in food sustainability, agriculture, and nonprofits - anyone is welcome to open an account with us. Whether you're a passionate business owner or simply want to support Walden’s work, your participation will help further our impact.

See our FAQ page for answers to other common questions.

Take a Tour

User Guides

Walden Mutual Bank annual report a look back at our 2024
Annual report: An inside look at our first year. 2022 Walden Mutual Bank Annual Report. Published on May 4th, 2023.
Annual report: An inside look at our first year. 2023 Walden Mutual Bank Annual Report. Published on May 4th, 2024
Walden Mutual Bank annual report a look back at our 2024
Annual report: An inside look at our first year. 2022 Walden Mutual Bank Annual Report. Published on May 4th, 2023.
Annual report: An inside look at our first year. 2023 Walden Mutual Bank Annual Report. Published on May 4th, 2024

Need More Help?

Our Partner Experience team is here to help! You can reach us in a few ways:

We’re here to support you every step of the way!