Onboarding For Organizations
What to expect when opening an account for your organization
Wondering what it takes to get your organization started at Walden Mutual? Review the information below to ensure you're setup for success.

Before You Get Started
Please ensure you are up to date and have all supporting documents for your filings! Some of the documents we are looking for:
- Articles of Incorporation (or a state certified Business Formation or Organization Certificate)
- DBA Certification (for organizations with a trade name)
- Business is in Good Standing with the state it is registered in
Make sure you have all the signers ready to provide their personal information so we may add them to your new account. We'll need to collect the following info from you and anyone else that owns the organization or will be listed as a signer on the account:
- Legal Name
- Date of Birth
- Physical Address
- Phone Number
- Social Security Number
- Valid Government ID
If so, we would love to talk to you before you apply! This allows us to better understand your setup and ensure we can provide the right support and guidance throughout the process. Please reach out to a member of our Partner Experience team at 603-277-6801 or partners@waldenmutual.com.
Application Checklist
Make sure you've got the following handy as you apply.
- Your Organization's Name, Address, and Phone Number
- Entity Type (LLC, sole proprietorship, non-profit, etc.)
- Industry and Expected Transaction Activity
Depending on your organization's structure, you'll need to provide some or all of these documents:
- Articles of Incorporation (or a state certified Business Formation or Organization Certificate)
- Deposit Resolution (or a Corporate Resolution for corporations)
- DBA Certification (for organizations with a trade name)
- 501(c)3 Determination Letter (for non-profit organizations)
- Beneficial Ownership Form (list any individual or entity that owns 25% or more of the organization)
- Board Letter or Meeting Notes (for non-profit organizations)
You might need to provide these forms (which we'll collect upon request):
- EIN Letter (some business owners may use their Social Security Number instead of an EIN)
- Form W-9 (include the organization's EIN or the owner's SSN)
Application Timeline
End to end, the process can take 3 days to 2 weeks depending on how quickly we receive the documents required.
Application Submission
You fill out our online application and provide the requested supporting documents.
Document Review (1-2 Business Days)
Our team reviews your submission and follows up via email for any necessary clarifications.
Signatures
We send a package of agreements and documents for your review and signature via DocuSign.
Account Opening (1-3 Business Days)
Once everything’s signed, our team opens your new account.
Welcome & Next Steps
Once your account is open, you’ll receive a welcome email with instructions for accessing online banking. Remember that an initial deposit of at least $1,000 is required within the first 60 days for any organizational accounts.
Common Questions
Completing the online application can take as little as 15 minutes if you have all your information ready. If your business structure is more complex or involves multiple signers or beneficial owners, it may take up to 30 minutes.
Give us a call! A Partner Experience member is happy to troubleshoot any technical issues you run into throughout the process. We are open Monday-Friday 8am-4pm Eastern Time at 603-227-6801.
Applications often get stuck in the pending documents phase. Before reaching out to a member of our team, please make sure all signers have completed their portions, and you have uploaded all documents. Take a look at our Application Timeline to get a feel for how long you should be waiting before hearing from us.
Beneficial owners are: (1) Each individual, if any, who owns, directly or indirectly, 25 percent or more of the equity interests of the legal entity customer (e.g., each natural person that owns 25 percent or more of the shares of a corporation; and (2) An individual with significant responsibility for managing the legal entity customer (e.g., a Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, Managing Member, General Partner, President, Vice President, or Treasurer).
Great! You should have received an email with a link to our application portal. Please fill out the following: Legal name, date of birth, physical address, phone number, Social Security Number, valid government ID. Why do we collect all of this? At Walden Mutual, we require all of our partners - what we call our customers - to provide personal identification. As an authorized signer or beneficial owner, you’re considered a partner. This helps us ensure that we’ve accurately identified everyone who will be transacting on the account or has ownership in the business.
Absolutely! Our mission is deeply rooted in supporting the local food ecosystem, and we offer a lending program that is 100% mission aligned. While our loans are reserved for businesses and organizations that align with our mission - particularly in food sustainability, agriculture, and nonprofits - anyone is welcome to open an account with us. Whether you're a passionate business owner or simply want to support Walden’s work, your participation will help further our impact.
See our FAQ page for answers to other common questions.
How To
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Need More Help?
Our Partner Experience team is here to help! You can reach us in a few ways:
- Email: partners@waldenmutual.com
- Call: 603-227-6801
- Once you're set-up for online banking, you can log into online banking and send us a message through the Message Center
We’re here to support you every step of the way!